Business and System Process Improvement
CASE Associates Inc. (CAI) helps clients formulate and conduct a
successful assessment and review of their information technology
infrastructure, organization, and potential to meet its future business
needs. The model plan forms the basis for defining the requirements,
formulating the assessment and reviewing the approach that drives the
development of Process Improvements and IT Strategic Plans.
consultants will help its clients:
Assess the IT organization's current processes, work flows, and practices.
Define both business and system improvement objectives and appropriate metrics.
Develop an improvement program to manage the transition.
The Phases of the basic program are:
Phase I - Project
Initialization - Presentation and meetings to establish the objectives
and expectations of the program tailored to your requirements.
Phase III -
Phase II - Assessment of the current technology, practices, methods, organization skills and identify potential areas for improvement.
Phase II - Milestone findings are reviewed and critiqued. The
next milestones, responsibilities, and action plans are validated for
Phases III through VIII (as required by the Transition Plan).
Recommend and define a new
business/system organization, processes, and methods. Note: Formal
quality assessments, reviews and audits are conducted during Phases I
through III.Phase IV -
Conduct training on new processes and technology alternatives.Phase V -
Define the criteria for selecting new technologies and tools
consistent with the new processes and methods.Phase VI -
Evaluate and select new technologies and tools.
Phase VII -
Build/reengineer new system (Pilot Project) using the new processes and tools.
Phase VIII -
Deploy new procedures, methods, and tools throughout the organization.